This Privacy Policy describes how Omer Zahid, operating as OZ IT MANAGEMENT ("we", "us", "our"), collects, uses, discloses, and protects information when you use this website and its features, including marketing pages, the contact workflow, pricing inquiry handoff, blog content, and related business communications.

Scope

This policy applies to data collected through this website, embedded third-party forms, analytics/tracking scripts, and API requests made by website features. It does not apply to third-party websites you visit through external links.

Information We Collect

Contact details and inquiry content you provide through the embedded HubSpot contact form, email, or phone communication.
Business details you choose to provide, such as project requirements, service interests, budget context, timeline needs, and package selections.
Technical and usage data such as IP address, browser/device information, pages visited, interaction events, referral source, and performance/diagnostic information.
Cookie and browser storage preferences, including your cookie consent status stored in local storage.

How Data Is Collected

Directly from form fields and feature inputs you complete.
Through browser storage used for consent preferences and pricing-to-contact handoff context.
Through cookie/tracking technologies and analytics scripts, based on your consent settings.
Through embedded third-party services such as scheduling and CRM/contact form workflows.

How We Use Information

To respond to inquiries and provide consulting-related communications.
To process consultation requests, selected service/package details, and follow-up workflows.
To monitor, maintain, secure, and improve website performance and user experience.
To enforce legal terms, prevent abuse, and comply with legal obligations.

Third-Party Services Disclosure

The website uses third-party services that may process data on our behalf or as independent controllers according to their own policies, including:

HubSpot (embedded contact forms, CRM processing, and page tracking scripts).
Google Analytics (website analytics and usage measurement).
Scheduling and calendar providers used for consultation booking links.
Microlink preview/image service for project preview assets.
Hosting/CDN and infrastructure providers used to deliver the website.

Cookies and Tracking Technologies

We use cookies and similar technologies for consent management, analytics, and feature support. Non-essential analytics scripts are loaded based on your consent settings where configured. You can manage cookies through browser settings and site consent controls.

Data Retention

We retain personal and technical data only as long as reasonably necessary to provide services, operate and secure the website, maintain business records, and comply with legal obligations. Retention periods vary by data type and service provider settings.

Data Sharing and Sale of Data

We do not sell personal information for money. We share data with third-party service providers only as needed to operate website features, analytics, communication workflows, and infrastructure.

Your Privacy Rights

Depending on your location, you may have rights including:

Access to the personal data we hold about you.
Correction of inaccurate personal data.
Deletion of personal data, subject to legal exceptions.
Restriction or objection to certain processing activities.
Data portability where legally applicable.
Withdrawal of consent where processing is based on consent.
California rights to request disclosure of categories/sources/uses and to opt out of sale or sharing as defined by law.

International Data Transfers

Because this website and its service providers operate globally, your information may be processed in countries other than your own. Where required, appropriate safeguards are used for international transfers.

Data Security

We use reasonable administrative, technical, and organizational safeguards to protect information. No method of transmission or storage is completely secure, and absolute security cannot be guaranteed.

Children's Privacy

This website is not directed to children under 13, and we do not knowingly collect personal information from children under 13.

Policy Updates

We may update this Privacy Policy from time to time. Updated versions will be posted on this page with a revised "Last updated" date.